In the
fast-paced world of travel, effective management of sales and financial records
is crucial for success. For travel agencies operating in Sub-Saharan Africa,
keeping track of IATA sales can often become a cumbersome task, especially when
these sales are not captured within an automated system. Manual entry of ticket
numbers, prices, a… read more
In the vibrant landscape of the travel industry in Sub-Sahara Africa, travel agencies play a crucial role in connecting travelers with their dream experiences. However, one significant challenge these agencies face is the inefficiency and high costs associated with cash collection. As the travel market continues to grow, understanding the financ… read more
In the dynamic landscape of global travel, the shift towards digital
platforms has transformed the way air tickets are sold in regions like Europe
and the US. Traditional travel agencies have largely moved away from being the
primary channel for air ticket sales, as customers increasingly turn to online
platforms and direct airline bookings.… read more
Africa's travel scene is flourishing, with new opportunities
emerging for travel agents eager to adapt and innovate. As the world shifts, so
does the travel landscape, particularly in the vibrant and diverse continent of
Africa.
Understanding future trends in African travel will equip you with
crucial insights to thrive in this dyn… read more
In the competitive landscape of the travel industry, having a
well-trained team can be the difference between a satisfied customer and a lost
opportunity. As client demands evolve, so should the skills of your travel
agency staff. Investing in ongoing training not only enhances customer service
but contributes to the overall success of your … read more
The travel industry is a dynamic landscape influenced by various
factors, and as more agencies navigate the changing tides, it's
becoming increasingly important to leverage data analytics effectively. In this
post, we’ll explore how data analytics in the travel industry can transform
decision-making processes for travel agents and help them … read more
In the travel industry, cookie-cutter packages just don’t cut it
anymore. Today’s travelers crave unique and customized adventures that align
with their specific needs and desires. If you’re looking to stand out in a
crowded marketplace, offering personalized travel experiences can provide your
business with that competitive edge. Let’s expl… read more
In today's digital age, having a strong online presence is
crucial for travel agencies looking to attract and retain customers. With the
right approach, you can not only optimize your website but also boost your
travel business online. This guide will take you through actionable tips to
enhance your travel agency's online visibility, ensurin… read more
In an era where countless travel agencies vie for the attention of potential clients, it's more important than ever to carve out your niche. So, how do you stand out as a travel agent in this bustling marketplace? Let’s dig into some effective strategies that will help you differentiate your travel agency and elevate your brand.
Understand…
read more
Cross-selling isn't just a buzzword—it's a powerful technique that can elevate your travel business from mediocre to booming. As a travel agent, you have a unique opportunity to be the go-to resource for all your clients' travel needs. Let’s dive into the strategies that will help you cross-sell effectively and enhance both revenue and customer … read more
In today's bustling world of travel, the right digital
tools can mean the difference between a stagnant agency and a thriving one. As
African travel agents navigate the unique challenges of the continent, it's
crucial to tap into technology that can streamline operations, enhance the
customer experience, and push your agency toward innovatio… read more
Traveling across Africa is an adventure filled with wonder, diverse
cultures, and remarkable landscapes. However, understanding the unique needs of
African travelers is essential for businesses aiming to succeed in the region’s
dynamic travel market. Dive into the intricacies of African travel preferences
and get insights on how to meet the … read more
Oh yes, the
effect of Covid-19 to our industry was massive, but all around the world the
situation is getting slightly better and the business is about to return. The
level and the speed of recovery differ by region. In the sub-Sahara region we
expect things to change quite soon. If you e.g. look into Nigeria, especially
the domestic market… read more
Dear Colleagues and friends,
For all the pain and misery that the pandemic has brought to our sector, 2020 is not a year that we will miss but its impact is long lasting and will be remembered for a long time.
As I write, we do not even know if, or… read more
Dear Colleagues and friends,
This year has been a really tough year with COVID-19 affecting our lives as well as our businesses, like no crisis before, as far as we can remember.
Local travel is down by up to 80%, regional and international travel is down by 99% due to the travel restrictions – it … read more
It is a crisis, yes it really is. And even after more than 40 years in the travel industry, involved on almost all continents, I cannot remember a crisis of such a depth. And we all are shocked; and it is justified that we are shocked. In comparison, Lehman Bros. in 2008 as well as 9/11 in 2001 did not have such an impact on the world economy an… read more
It is a
crisis, yes it really is. And even after more than 40 years in the travel
industry, involved on almost all continents, I cannot remember a crisis of such
a depth. And we all are shocked; and it is justified that we are shocked. In
comparison, Lehman Bros. in 2008 as well as 9/11 in 2001 did not have such an
impact on the world econo… read more
It is a
crisis, yes it really is. And even after more than 40 years in the travel
industry, involved on almost all continents, I cannot remember a crisis of such
a depth. And we all are shocked; and it is justified that we are shocked. In
comparison, Lehman Bros. in 2008 as well as 9/11 in 2001 did not have such an
impact on the world econo… read more
Dear Travel Agency Owners and Managers,
It’s been a long road and a tough year, we know. The travel industry is everchanging and keeping up requires endurance and insight.
But now, it’s time to focus on the family and enjoy the festive season. Let your hair down and bond with loved ones, giving your body and mind some m… read more
Our
web-based system aggregates all airlines, including all GDS’s.
Dear Travel Agency Owners and Managers,
Are you struggling to ensure your travel consultants maintain the sale margins you have set?
Is this manual process causing you early grey hair and loss of income?
travelcenter.africa® is designed to let you define your sales margins, automating a minimum percentage, so… read more
travelcenter.africa®
is designed to let you define your sales margins, automating a minimum
percentage, so that ALL travel consultants automatically process invoices with
these defined margins.
travelcenter.africa®
has a technique that will ensure the avoidance of ADMs! Our algorithms hunt and destroy errors, fraud
and miscalculations, resulting in profit margin savings which are worth more than
our software fees!
We have partnerships to benefit
you!
Do payment platforms you deal with struggle with
the currency of your choice?
Eroding your profit
margins through errors, fraud or miscalculations cause serious
damage. Not one travel agency owner in the world can afford
agency debit memos on a monthly basis.Are cross border paym… read more
No longer
will travel consultants forget to
offer add-on services or overlook
market intelligence after-service surveys, due to sales euphoria. Our software will automatically alert them
all the time, every time, about
accommodation, car
rental, car insurance, tours
and so much
more.
Do
you believe accurate data with no manual interference is a 22nd century
concept? Not true; travelcenter.africa®
provides you with online data where no manual handling is required. No data errors; no data loss. Viva travelcenter.africa®’s web-based system!
To All Travel Agency Owners and
Managers...
You all know that if the foundation of
your business falters, its stability, growth and very existence are in
jeopardy.
Eroding your profit margins through errors,
fraud or miscalculations cause serious damage. Not one travel
agency owner in the world can afford agency deb… read more
Staying
in touch with clients is half the battle won. Our software runs reports AND alerts you
on incorrect prefixes and suffixes of mobile numbers and point out inaccurate
domain names of email addresses in your database of contacts.
To All Travel Agency Owners and Managers...
Do incorrect client details loaded on your system feel like pouring rain on your hair after you walk out of the salon?
Frustrated, irritated and ready to call the Universe to order for not being on your side!
Look no further than travelcenter.africa® for a solution. … read more
To All Travel Agency Owners and Managers...
Is protecting your clients credit card data as easy as enjoying Jollof rice?
Do you get anxious using insecure payment methods that places client data at risk? Are you challenged by IATA’s PCI DSS compatibility requirements?
travelcenter.africa® software is PCI DSS … read more
To All Travel Agency Owners and
Managers...
Are you so engrossed in your day to day
operations that long term activities are all but
forgotten?
With
travelcenter.africa®functionality, you
won’t run around trying to renew airline contracts at the last
minute.
Our system alerts you when your airline… read more
Your Travel Agency can reduce overall
business expenses, increase sales activities and improve revenue through
travelcenter.africa®’s
software.
One of the problems faced by all African
travel agencies is that accountants can never accurately identify the
latest monthly profits due to manual processes resulting in… read more
Would you like to reduce risk and take back your
revenue?
Peter managed
travel agencies in Zambia, Mauritius and Nigeria for a number of years.
Common to many agencies across the continent, he experienced a lack of
automation and obsolete manual proc…
read more
Let‘s verify last week’s statement that travelcenter.africa® is
able to solve travel agency problems, with a sample of our solution
offering.
Front
Office:
Problem: A complex,
detailed system of codes to remember; a cryptic, DOS based interface to
master. Manual financial processes result in lost source
doc… read more
...and we can help you solve them!
We know training can be difficult for travel agents. A complex, detailed system of codes to remember; a cryptic, DOS based interface to master. Invoicing, receipting and reporting i… read more
In the third week of 2019, our CVO Peter
Hallebach, stopped off in Lagos, Nigeria, for an implementation session of travelcenter.africa®
software for one of the largest OTA’s (Online Travel Agencies) in the country.
FlyBoku is a branch of Ashton & Dave Travels in Lagos with offices located
on Victoria Island.
…
read more
You’re reliant on software to maintain productivity in all sections of your travel business, so down time is a scenario you can least afford!
Are you always playing the ping-pong blame game between your internet service provider and your network administrator when your internet link is the drama queen of intermittent functionality?
… read more
As
a Travel Agency Manager, the standard challenge Peter faced, along with
other industry leaders, revolved around revenue growth. The
solution involved more air ticket sales. A limited and
competitive market did not produce the required
growth.
Peter eventually found the solution as a
founder member of travelcenter… read more
We offer travel software which automates the the front and backend of any travel agency.
We choose to operate in Sub-Saharan Africa because we follow our hearts.
Our Purpose:
To leapfrog travel software in Sub Saharan Africa to world standards.
Our software functionality:
- Reporting Dashboard
- Affilia
…
read more