Change. That one word can evoke a range of emotions – from cautious curiosity to outright resistance. At “travelcenter.africa®”, we understand this. We also understand the critical role travel agencies play in sub-Saharan Africa, and the challenges they face in a rapidly evolving market. That's why we're excited to share our vision, inspired by … read more
In the fast-paced world of travel, effective management of sales and financial records is crucial for success. For travel agencies operating in Sub-Saharan Africa, keeping track of IATA sales can often become a cumbersome task, especially when these sales are not captured within an automated system. Manual entry of ticket numbers, prices, a… read more
In the vibrant landscape of the travel industry in Sub-Sahara Africa, travel agencies play a crucial role in connecting travelers with their dream experiences. However, one significant challenge these agencies face is the inefficiency and high costs associated with cash collection. As the travel market continues to grow, understanding the financ… read more
In the dynamic landscape of global travel, the shift towards digital platforms has transformed the way air tickets are sold in regions like Europe and the US. Traditional travel agencies have largely moved away from being the primary channel for air ticket sales, as customers increasingly turn to online platforms and direct airline bookings.… read more
Africa's travel scene is flourishing, with new opportunities
emerging for travel agents eager to adapt and innovate. As the world shifts, so
does the travel landscape, particularly in the vibrant and diverse continent of
Africa.
Understanding future trends in African travel will equip you with
crucial insights to thrive in this dyn… read more
In the competitive landscape of the travel industry, having a well-trained team can be the difference between a satisfied customer and a lost opportunity. As client demands evolve, so should the skills of your travel agency staff. Investing in ongoing training not only enhances customer service but contributes to the overall success of your … read more
The travel industry is a dynamic landscape influenced by various factors, and as more agencies navigate the changing tides, it's becoming increasingly important to leverage data analytics effectively. In this post, we’ll explore how data analytics in the travel industry can transform decision-making processes for travel agents and help them … read more
In the travel industry, cookie-cutter packages just don’t cut it anymore. Today’s travelers crave unique and customized adventures that align with their specific needs and desires. If you’re looking to stand out in a crowded marketplace, offering personalized travel experiences can provide your business with that competitive edge. Let’s expl… read more
In today's digital age, having a strong online presence is crucial for travel agencies looking to attract and retain customers. With the right approach, you can not only optimize your website but also boost your travel business online. This guide will take you through actionable tips to enhance your travel agency's online visibility, ensurin… read more
In an era where countless travel agencies vie for the attention of potential clients, it's more important than ever to carve out your niche. So, how do you stand out as a travel agent in this bustling marketplace? Let’s dig into some effective strategies that will help you differentiate your travel agency and elevate your brand.
Understand… read more
Cross-selling isn't just a buzzword—it's a powerful technique that can elevate your travel business from mediocre to booming. As a travel agent, you have a unique opportunity to be the go-to resource for all your clients' travel needs. Let’s dive into the strategies that will help you cross-sell effectively and enhance both revenue and customer … read more
In today's bustling world of travel, the right digital tools can mean the difference between a stagnant agency and a thriving one. As African travel agents navigate the unique challenges of the continent, it's crucial to tap into technology that can streamline operations, enhance the customer experience, and push your agency toward innovatio… read more
Traveling across Africa is an adventure filled with wonder, diverse cultures, and remarkable landscapes. However, understanding the unique needs of African travelers is essential for businesses aiming to succeed in the region’s dynamic travel market. Dive into the intricacies of African travel preferences and get insights on how to meet the … read more
Oh yes, the effect of Covid-19 to our industry was massive, but all around the world the situation is getting slightly better and the business is about to return. The level and the speed of recovery differ by region. In the sub-Sahara region we expect things to change quite soon. If you e.g. look into Nigeria, especially the domestic market… read more
For all the pain and misery that the pandemic has brought to our sector, 2020 is not a year that we will miss but its impact is long lasting and will be remembered for a long time.
As I write, we do not even know if, or… read more
This year has been a really tough year with COVID-19 affecting our lives as well as our businesses, like no crisis before, as far as we can remember.
Local travel is down by up to 80%, regional and international travel is down by 99% due to the travel restrictions – it … read more
It is a crisis, yes it really is. And even after more than 40 years in the travel industry, involved on almost all continents, I cannot remember a crisis of such a depth. And we all are shocked; and it is justified that we are shocked. In comparison, Lehman Bros. in 2008 as well as 9/11 in 2001 did not have such an impact on the world economy an… read more
It is a crisis, yes it really is. And even after more than 40 years in the travel industry, involved on almost all continents, I cannot remember a crisis of such a depth. And we all are shocked; and it is justified that we are shocked. In comparison, Lehman Bros. in 2008 as well as 9/11 in 2001 did not have such an impact on the world econo… read more
It is a crisis, yes it really is. And even after more than 40 years in the travel industry, involved on almost all continents, I cannot remember a crisis of such a depth. And we all are shocked; and it is justified that we are shocked. In comparison, Lehman Bros. in 2008 as well as 9/11 in 2001 did not have such an impact on the world econo… read more
It’s been a long road and a tough year, we know. The travel industry is everchanging and keeping up requires endurance and insight.
But now, it’s time to focus on the family and enjoy the festive season. Let your hair down and bond with loved ones, giving your body and mind some m… read more
Our web-based system aggregates all airlines, including all GDS’s.
Are you struggling to ensure your travel consultants maintain the sale margins you have set?
Is this manual process causing you early grey hair and loss of income?
travelcenter.africa® is designed to let you define your sales margins, automating a minimum percentage, so… read more
travelcenter.africa® is designed to let you define your sales margins, automating a minimum percentage, so that ALL travel consultants automatically process invoices with these defined margins.
travelcenter.africa® has a technique that will ensure the avoidance of ADMs! Our algorithms hunt and destroy errors, fraud and miscalculations, resulting in profit margin savings which are worth more than our software fees!
Do payment platforms you deal with struggle with the currency of your choice?
Eroding your profit margins through errors, fraud or miscalculations cause serious damage. Not one travel agency owner in the world can afford agency debit memos on a monthly basis.Are cross border paym… read more
No longer will travel consultants forget to offer add-on services or overlook market intelligence after-service surveys, due to sales euphoria. Our software will automatically alert them all the time, every time, about accommodation, car rental, car insurance, tours and so much more.
Do you believe accurate data with no manual interference is a 22nd century concept? Not true; travelcenter.africa® provides you with online data where no manual handling is required. No data errors; no data loss. Viva travelcenter.africa®’s web-based system!
You all know that if the foundation of your business falters, its stability, growth and very existence are in jeopardy.
Eroding your profit margins through errors, fraud or miscalculations cause serious damage. Not one travel agency owner in the world can afford agency deb… read more
Staying in touch with clients is half the battle won. Our software runs reports AND alerts you on incorrect prefixes and suffixes of mobile numbers and point out inaccurate domain names of email addresses in your database of contacts.
Do incorrect client details loaded on your system feel like pouring rain on your hair after you walk out of the salon?
Frustrated, irritated and ready to call the Universe to order for not being on your side!
Look no further than travelcenter.africa® for a solution. … read more
Is protecting your clients credit card data as easy as enjoying Jollof rice?
Do you get anxious using insecure payment methods that places client data at risk? Are you challenged by IATA’s PCI DSS compatibility requirements?
travelcenter.africa® software is PCI DSS … read more
Are you so engrossed in your day to day operations that long term activities are all but forgotten?
With travelcenter.africa®functionality, you won’t run around trying to renew airline contracts at the last minute.
Our system alerts you when your airline… read more
Your Travel Agency can reduce overall business expenses, increase sales activities and improve revenue through travelcenter.africa®’s software.
One of the problems faced by all African travel agencies is that accountants can never accurately identify the latest monthly profits due to manual processes resulting in… read more
Peter managed
travel agencies in Zambia, Mauritius and Nigeria for a number of years.
Common to many agencies across the continent, he experienced a lack of
automation and obsolete manual proc… read more
Let‘s verify last week’s statement that travelcenter.africa® is able to solve travel agency problems, with a sample of our solution offering.
Problem: A complex, detailed system of codes to remember; a cryptic, DOS based interface to master. Manual financial processes result in lost source doc… read more
We know training can be difficult for travel agents. A complex, detailed system of codes to remember; a cryptic, DOS based interface to master. Invoicing, receipting and reporting i… read more
In the third week of 2019, our CVO Peter Hallebach, stopped off in Lagos, Nigeria, for an implementation session of travelcenter.africa® software for one of the largest OTA’s (Online Travel Agencies) in the country. FlyBoku is a branch of Ashton & Dave Travels in Lagos with offices located on Victoria Island.
You’re reliant on software to maintain productivity in all sections of your travel business, so down time is a scenario you can least afford!
Are you always playing the ping-pong blame game between your internet service provider and your network administrator when your internet link is the drama queen of intermittent functionality?
… read more
As a Travel Agency Manager, the standard challenge Peter faced, along with other industry leaders, revolved around revenue growth. The solution involved more air ticket sales. A limited and competitive market did not produce the required growth.
Peter eventually found the solution as a founder member of travelcenter… read more
We offer travel software which automates the the front and backend of any travel agency.
We choose to operate in Sub-Saharan Africa because we follow our hearts.
To leapfrog travel software in Sub Saharan Africa to world standards.
CEO of FlyBoku.com in Nigeria declared this about travelcenter.africa® services
“This software is a game changer to our business model!”
02/02/2025
01/01/2025
